Improving the Volunteer Experience

We’re excited for you to join us and the other members across the UK on a journey of change, helping to drive the delivery of the Skills for Life strategy. Here you’ll find all the information, tools and resources we’ve shared so far.

However if you have any questions about transformation, please get in touch.

Migration to new digital tool

  • Thursday 21 November: Early Adopter Regions will start to gain access to the new digital system
  • Thursday 28 November: Everyone else will start to gain access to the new digital system

Please be aware no new roles can be added to Compass, nor PVGs initiated, from 2 weeks prior to the Compass freeze.

Learning on the new digital tool

Validated learning from Compass is currently being migrated to the new system. When you log into your learning account you’ll see any outstanding modules which you need to complete.

If you’re an existing volunteer who hasn’t completed the equivalent of Growing Roots in the current system you will see which modules you have to complete. Safety and Safeguarding modules must be completed within 30 days from the start of your role from when transformation happens and you will have 6 months to complete any other Growing Roots modules.

New volunteers will have 30 days to complete Safety and Safeguarding and 6 months to complete the rest of Growing Roots from the date they start their role. Find out more about the new digital tool here.

Modules 10a and 10b

If you’ve used an external qualification (i.e. not First Response) to validate modules 10a and 10b you should have been contacted to establish which qualification you have used. Depending on the first aid certificate used volunteers may be asked to complete a small amount of additional learning to cover all areas of the Scouts First Response syllabus.

If you’re affected by this you should complete any requested additional learning by 30 November 2024, otherwise, you will not be able to act as the designated first aider for any Scout activities. Once additional learning has been validated by a registered first response trainer you will be able to resume the role of designated first aider. If you have any questions regarding 10a and 10b external qualifications please contact your Lead for Learning.

How we’re transforming volunteering

A Warmer Welcome

Research has told us that the current welcome process can be off-putting and the admin takes a lot of time. Find out how we’re improving our onboarding process.

Simplifying volunteering

Find out what the new team-based approach is, what Group, District and Region teams will look like and what this means for volunteers.

More Engaging Learning

Find out how we’re helping volunteers gain more skills to make our programme even better.

Governance

To match the transition to a teams-based approach and current charity regulatory good practice, we’re changing our Executive Committees to Trustee Boards and Executive Committee Members to Trustees.

Digital skills and inclusion

Scouts’ Digital Skills tool is an online hub that provides support and resources for volunteers who want to develop their skills and confidence in completing digital tasks.

Have questions and want to know more?

We have a frequently asked questions document which goes into more detail across our areas of change.  If you have any further questions which are not answered in the information above then please do get in touch with the team.